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Accessibility Statement

This statement was last updated on October 19,2025.

We at Downtown Green are working to make our site downtowngreen.com accessible to people with disabilities.

Our Commitment to Accessibility

Downtown Green is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure we provide equal access to all users.

 

Accessibility Standards

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These guidelines explain how to make web content more accessible for people with disabilities and more user-friendly for everyone.

 

Current Accessibility Features

Our website includes the following accessibility features:

 

Navigation and Structure

  • Clear and consistent navigation throughout the site

  • Descriptive page titles and headings

  • Logical reading order and tab navigation

  • Skip-to-content links for keyboard users

 

Visual Design

  • Sufficient color contrast ratios for text and background

  • Text that can be resized up to 200% without loss of functionality

  • Clear visual focus indicators for interactive elements

  • Consistent layout and design patterns

 

Content

  • Alternative text (alt text) for informational images

  • Descriptive link text that makes sense out of context

  • Simple, clear language in our content

  • Properly structured headings for screen reader navigation

 

Forms and Interactions

  • Clear labels for all form fields

  • Error messages that are clearly identified and explained

  • Keyboard accessible interactive elements

  • Sufficient time limits for form completion

 

Digital Products

Our meal planning PDFs are designed with accessibility in mind:

  • High contrast text and backgrounds

  • Readable fonts and appropriate sizing

  • Logical reading order

  • Alternative formats available upon request

 

Known Limitations

We acknowledge that some areas of our website may not yet be fully accessible. We are actively working to address these issues:

  • Some third-party embedded content may not meet accessibility standards

  • Certain interactive features may require additional keyboard support

  • Some images may need improved alternative text

 

Assistive Technologies

Our website is designed to be compatible with:

  • Screen readers (JAWS, NVDA, VoiceOver)

  • Voice recognition software

  • Keyboard navigation

  • Browser zoom functionality

  • High contrast modes

 

Feedback and Support

We welcome your feedback on the accessibility of our website and digital products. If you encounter accessibility barriers or need assistance, please contact us:

 

Accessibility Contact Information

Email: info.downtown.green@gmail.com

When Contacting Us, Please Include:

  • Description of the accessibility issue

  • The specific page or product affected

  • Your contact information

  • The assistive technology you're using (if applicable)

 

Response Time

We aim to respond to accessibility feedback within 2 business days and will work with you to resolve any issues as quickly as possible.

 

Alternative Formats

If you need our meal planning guides or other content in an alternative format, we can provide:

  • Large print versions

  • High contrast versions

  • Plain text versions

  • Screen reader compatible formats

Please contact us to request alternative formats, and we will provide them at no additional cost within 5 business days.

 

Third-Party Content

Some content on our website may be provided by third parties. While we strive to ensure all content meets accessibility standards, we cannot always control the accessibility of third-party content. If you encounter issues with third-party content, please let us know.

 

Ongoing Improvements

We are committed to continuous improvement of our accessibility. Our efforts include:

 

Regular Testing

  • Automated accessibility testing tools

  • Manual testing with assistive technologies

  • User testing with people who have disabilities

  • Regular accessibility audits

 

Staff Training

  • Accessibility awareness training for all team members

  • Ongoing education about accessibility best practices

  • Training on accessible content creation

 

Design and Development

  • Accessibility considerations in all new features

  • Regular review and updating of existing content

  • Following accessibility guidelines in our design process

 

Accessibility Standards Compliance

We aim to conform to WCAG 2.1 Level AA standards, which include:

 

Level A Compliance

  • Alternative text for images

  • Keyboard accessibility

  • Proper heading structure

  • Color contrast minimums

 

Level AA Compliance

  • Enhanced color contrast ratios (4.5:1 for normal text)

  • Text resize capability up to 200%

  • Multiple ways to find content

  • Consistent navigation

 

Technical Specifications

Our website accessibility relies on the following technologies:

  • HTML5 semantic markup

  • CSS for visual presentation

  • JavaScript for enhanced functionality

  • ARIA (Accessible Rich Internet Applications) labels where appropriate

 

Legal Information

This accessibility statement applies to the Downtown Green website and all associated digital products. We are committed to meeting applicable accessibility laws and regulations.

If you are not satisfied with our response to your accessibility concern, you may contact:

  • Your local disability rights organization

  • The U.S. Department of Justice ADA information line: 1-800-514-0301

 

Updates to This Statement

We review and update this accessibility statement regularly to reflect our current accessibility efforts and any changes to our website or services.

For the most current information about our accessibility features and ongoing improvements, please check this page regularly.

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